From in-depth tutorials to frequently asked questions, our knowledgebase is your go-to source for your challenges - ensuring you have the guidance and answers you need, whenever you need them.
SaaS stands for Software-as-a-Service and is a cloud-based software delivery method that allows users to access an application and data through any web browser - provided there is an internet connection.
When unable to retrieve your current password, you can utilize the "forgot password" feature situated just below the login screen.
If you'd like to change your current password, you can click on your profile name in the topright corner, select "settings", and select "change password".
The Parking Intelligence Platform is designed to be fully scalable, which means there are virtually no limitations to the maximum number of users. Within the subscription packages a generous amount of users are included in the pricing. If you need to add additional user, just reach out to our sales dept.
In the Parking Intelligence Platform, multiple locations can be integrated into one dashboard. Instead of differentiating per system per location, SpecifAi Parking provides you an interactive platform covering all your parking locations.
Yes, our pricing structure has built in discounts for long-term commitments.
Yes, our pricing structure has built in Economy of Scale for each additional location - adding additional locations will further lower the TCO per location.
At SpecifAi Parking, we take the privacy and security of your parking data very seriously. Our infrastructure is ISO27001-certified, demonstrating our commitment to international standards for information security. This certification ensures that we implement robust measures to safeguard your data.
Furthermore, all data centers we utilize are C5-certified, the highest classification for data center security in Europe. This certification guarantees that your data is stored in a secure and reliable environment, providing you with peace of mind regarding the confidentiality and integrity of your parking data.
SpecifAi Parking is fully committed to complying with the General Data Protection Regulation (GDPR) and other international data protection laws. The GDPR sets strict guidelines for the protection of individuals' privacy and the handling of personal data across the European Union (EU).
Our platform is designed to adhere to the requirements outlined in the GDPR, ensuring that the privacy rights of individuals are respected and upheld. Additionally, we are compliant with the EU-U.S. Privacy Shield framework, which further demonstrates our dedication to safeguarding the transfer of personal data between the European Union and the United States.
By implementing robust data protection measures and adhering to internationally recognized standards, such as the GDPR and EU-U.S. Privacy Shield, SpecifAi Parking prioritizes the security and privacy of your personal data, providing you with peace of mind when using our services.
Yes, The Parking Intelligence Platform allows exports of visualizations, tables and data at any time into different formats, such as csv, excel, and pdf format.
The Parking Intelligence Platform is designed to be fully responsive and be fully functional on a large array of devices.
No, the Parking Intelligence Platform is a cloud-based tool. All you need is a device which is equipped with a browser and an internet connection.
Our Platform connects without limits. From PARC systems to pre-booking, EV charging, and beyond, we ensure all your data sources sync perfectly with our platform. If you need a custom fit, we will find a customized solution for you. We craft APIs to bridge any gaps, ensuring a seamless flow of data.
At SpecifAi Parking, we are committed to delivering a cutting-edge parking management solution that meets the evolving needs of our users. Through our continuous integration and continuous delivery processes, we ensure that new features and updates are released frequently and seamlessly.
Our development team follows agile methodologies, allowing us to iterate quickly and respond to customer feedback in a timely manner. This enables us to release new features and updates on a regular basis, often multiple times per month.
Generally speaking we keep a 14-day payment period on both the start-up and monthly fees.
Additional services will be quoted to you in detail. It is only after your approval that additional services or features are added on top of your current contract. The billing will of course change based on the renewed agreement.
Our subscriptions are typically based on contracts of a certain term, during which you have access to our services. To cancel your subscription, you can do so by contacting our customer support team or accessing your account settings on our platform.
We recommend reviewing the terms of your contract to understand any cancellation policies or notice periods that may apply. In most cases, cancellation can be done just prior to the ending of your contract term.
Upon request for cancellation of your subscription, you can reach out to our customer support team to initiate the process for data retrieval or export. We provide a streamlined procedure to ensure that you can easily access and download your data before the cancellation takes effect.
Additionally, we maintain a data retention period following the cancellation of your subscription, during which your data remains accessible to you. This allows you sufficient time to retrieve any remaining data that you may need.
Copyright © 2024 SpecifAi Parking. All Rights Reserved.